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Community

Welcome

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Current Known Service Issues

We'll use this board to keep you up to date with the latest issues impacting your service.
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Competitions

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Announcements & Guidelines

Here you will find the latest community news, announcements and guidelines.
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Community News & Updates

Checkout all the latest news and updates from the community team
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Introductions

New to the Community? Pop on here and say hello
Latest Topic - New Call Center??
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Products & Services

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Scam Calls

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Unlimited Broadband

Have a question about our totally unlimited broadband? Why not ask the community a question.
Latest Topic - Speed too slow for now tv
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Superpowered Fibre Broadband

If you want to know more about our superpowered fibre optic broadband or have a question you would like answering why not ask the community.
Latest Topic - Fibre Large Upgrade
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Plus & Essentials TV

Want to know more about the fastest growing TV service? Why not let our community help you out.
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My Account & Billing

Want to know how to access your bill online, upgrade your package or share with the community how you're saving money with TalkTalk then this is the place for you.
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Home Phone

Don’t know the difference between your call divert and your call forward, well don’t worry. Why not ask our community a question today?
Latest Topic - Crackling phone line
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Mobile

No matter if you’re Team Apple or Team Blackberry you’re all welcome here so why not join the debate and share your mobile wisdom with the community.
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My Email

This is the place to be to ask any questions you have about your email
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Home Safe & Super Safe Boost

Want to know more about our security products making us the UK’s safest broadband connection? Why not ask the community.
Latest Topic - Homesafe e mail
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All About Our Apps

Need help and support or just want to chat about our apps? Come and join the discussion
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Skill Share

Do you have knowledge and expertise that can help others? Then this is the place to share it. Please do not post any customer service issues in this board, these should be posted in the products and services board under the relevent product, thanks!
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POP3 and IMAP Diagnostics

This is for those customers who have had recent IMAP and POP3 issues. Please note this board is just for diagnostic information only, many thanks
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Problems Viewing Sky On Demand - Wireless Router

Latest Topic - Sky on demand not working
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Lounge Area

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Forum Feedback

We’re really excited about our new community but we want to know what you think. Please use this discussion area to share any ideas and suggestions you have to make it even better.
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Computers & Gaming

This section is for all the computer geeks out there to share everything from your game cheats to the latest computer fixes, go easy on the jargon...
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Technology, Tips, Tricks and Cool Stuff

Found a really great gadget? Or simply have some technological wizardry you want to talk about, be sure to let our community know.
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Hobbies and Interests

Want to share your hobbies and interests? Why not see if any of our community share the same interests?
Latest Topic - My granda and me.
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TalkTalk Labs Trials

This section of the forum is where you will find information on the latest product trials and how to take part.
Latest Topic - Lab test new remote
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Entertainment & Humour

Some say laughter makes the world go round...test the theory here!
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Anything Else

If there's no board for it, then post it here! Please note if you have a customer service query please post it in the relevant product board under Products & Services
Latest Topic - Net Neutrality debate
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TV and Movies

Come and join the conversation in our TV and Movies section and chat about all your favourites :) For any customer service queries about TV or Movies please post any questions in the relevant products and services board
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Sports

Whether your a keen sports person or just like to follow your team, this is a special board just for you :)
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Announcements
Protect Yourself From Scam Calls

We are aware some customers continue to receive Scam Calls, pretending to be from TalkTalk. Commonly these calls relate to computer virus's on your PC/Laptop, or your IP address being hacked. TalkTalk would not make calls concerning these issues, or ever request remote access to your computer. You can find more help on protecting yourself from these types of Scam Calls here:.

Protecting Yourself from Scam Calls

 

Phishing email requesting you to update Email Account details

We have been made aware that an email has been sent out pretending to be from TalkTalk, in the email it advises that your Email account has exceeded it's size quota and provides a link to provide your username and password. The email appears to be from TalkTalk but it isn't genuine, please do not click on the link within this email.

 

This is a type of internet fraud known as Phishing and is designed to obtain confidential information. We take this type of fraud very seriously and are in the process of blocking the website contained in the email.

You can find out more about Phishing emails and reporting them in Phishing Scams

 

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