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on 30-08-2013 11:19 AM
I sent off a letter of complaint to TalkTalk on 23rd July 2013 to the following address:
TalkTalk Correspondence Dept.
PO Box 360,
It has been over 5 weeks now and I haven't received a reply.
Is it possible for someone on here to confirm that TalkTalk have received my letter?
on 03-09-2013 02:31 PM
Apologies for the long delay in responding to this.
I have located your letter, it was received in July and placed in the complaints queue, I have asked the complaints team to pick it up and respond ASAP.
on 22-10-2013 02:55 PM
I have requested that a new complaint is opened for you and escalated to the CEO's office again.
Apologies for the further delay. Our CEO's office will be in touch.