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Occasional Contributor
stew0961
Posts: 14
Registered: ‎04-12-2012

New Connection

Hi, OCE

I had a new line installed on the 14th Jan, the engineer said the was a fault on line.
Do you have an update when this fault will be fixed.
Thank You.
OCE_Ady
Posts: 31,580
Topics: 0
Kudos: 705
Solutions: 341
Registered: ‎13-02-2008

Re: New Connection

Hi stew0961,

before I can help I need to confirm security details with you.

Please answer the Security Questions via the Contact Us Form and post the reference number you are given via email in the forum thread.

Be sure to give kudos and accept your solution


Occasional Contributor
stew0961
Posts: 14
Registered: ‎04-12-2012

Re: New Connection

Originally Posted by OCE_Ady
Hi stew0961,

before I can help I need to confirm security details with you.

Please answer the Security Questions via the Contact Us Form and post the reference number you are given via email in the forum thread.


Ref: 130116-001750.

I'm got an update the phone has now started to work.
PLease can you check that the instalation has gone through ok.
Thank You.
OCE_Ady
Posts: 31,580
Topics: 0
Kudos: 705
Solutions: 341
Registered: ‎13-02-2008

Re: New Connection

Hi stew0961,

thanks for confirming security questions.

I have checked and your order is complete and you have a working broadband connection.

Let us know if you need further assistance.

Be sure to give kudos and accept your solution