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New Contributor
amysou94
Posts: 4
Registered: ‎28-12-2013

Speedy payment discount email error

I have just paid via debit card to getvthe discount, the payment has gone through. However, the email states that i will still be DD as usual. I have paid early because i was under the impression that i wouldnt be dd if i made a quick payment. I am not in a financially fit state to pay an £87 bill twice, so can you please put a stop to the direct debit i am so worried and this is making me ill please help thank you.
New Contributor
amysou94
Posts: 4
Registered: ‎28-12-2013

Re: Speedy payment discount email error

Can someone from tt help me
OCE_Arne
Posts: 8,228
Topics: 0
Kudos: 503
Solutions: 379
Registered: ‎06-11-2012
Founder

Re: Speedy payment discount email error

Hi amysou94

 

Have you spoke to our customer services team, they will be able to assist you with this, try our live chat facility on our contact us page

 

Thanks



New Contributor
amysou94
Posts: 4
Registered: ‎28-12-2013

Re: Speedy payment discount email error

Everytime i go to talk to someone on the phone no offense but i can never understand what they are saying and aleays get tricked into something, and the online chat always says offline when i go to use it
OCE_Arne
Posts: 8,228
Topics: 0
Kudos: 503
Solutions: 379
Registered: ‎06-11-2012
Founder

Re: Speedy payment discount email error

Hi 

 

I can see that you have managed to make the payment on the 28th. 

 

Regards