on 28-12-2013 06:58 PM
on 30-12-2013 02:09 PM
Have you spoke to our customer services team, they will be able to assist you with this, try our live chat facility on our contact us page
on 31-12-2013 08:20 PM
on 06-01-2014 10:25 AM
I can see that you have managed to make the payment on the 28th.