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Occasional Contributor
Phredd
Posts: 13
Registered: ‎14-03-2013

Guide will not load on my youview box

I am generally pleased with my youview box. However it will not load the guide and therefore i am unable to select channels to record future programmes and of course i cannot see what is scheduled on the freeview channels either. Any suggestions please?? I have turned the box on and off but have not disconnected the box fully yet!!!

 

OCE_Karl
Posts: 8,159
Topics: 5
Kudos: 1,206
Solutions: 504
Registered: ‎04-11-2013

Re: Guide will not load on my youview box

Hi,

 

I'm sorry this post was overlooked, due to issues with a new workflow tool. This has now been corrected and future posts will be answered.

 

Please let me know if the issue was not resolved by my colleagues and I can assist.

 

Thanks

 

Karl

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