Occasional Contributor

Guide will not load on my youview box

I am generally pleased with my youview box. However it will not load the guide and therefore i am unable to select channels to record future programmes and of course i cannot see what is scheduled on the freeview channels either. Any suggestions please?? I have turned the box on and off but have not disconnected the box fully yet!!!


Posts: 23,962
Topics: 1
Kudos: 3,309
Solutions: 1,269
Registered: ‎04-11-2013

Re: Guide will not load on my youview box



I'm sorry this post was overlooked, due to issues with a new workflow tool. This has now been corrected and future posts will be answered.


Please let me know if the issue was not resolved by my colleagues and I can assist.