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mctottie
Posts: 4
Registered: ‎28-03-2010
Founder

Fibre Checker

Hi

I live in an area that has Fibre in the exchange and we appear to have new cabinets. My neighbour who lives 10 meters away on a different street can get Fibre but it is saying that we cannot. My suspicion is that this is a clerical error as all the surrounding streets are enabled. Can you possibly raise this with BT Openreach?

Thanks
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jcampy
Posts: 11,521
Registered: ‎18-02-2010
Founder

Re: Fibre Checker

Originally Posted by mctottie
Hi

I live in an area that has Fibre in the exchange and we appear to have new cabinets. My neighbour who lives 10 meters away on a different street can get Fibre but it is saying that we cannot. My suspicion is that this is a clerical error as all the surrounding streets are enabled. Can you possibly raise this with BT Openreach?

Thanks


No this most likely will need to be rasied with bt directly as TT have nothin to do with the fttc service and database but an oce shoukd be able toconfirm this

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