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New Contributor
Claire1
Posts: 3
Registered: ‎27-12-2013

Bush Smart TV

Anyone Help

 

Just purchased a Bush Smart TV, with a wireless dongle.

Every time I connect the wireless dongle I get the message connected. But when trying to connect to the Internet I get the message saying no Internet response.

 

I have a talktalk wireless router

 

Any help,much appreciated 

 

Thanks Claire

Community Star
Fred_Sheehan
Posts: 12,482
Registered: ‎22-03-2010

Re: Bush Smart TV

Welcome to the forum

 

The dongle should be giving you a connection to the router, but many TV's are not good at getting their network details from the router to get out any further.

 

I would suggest entering them manually in the TV network settings.

 

I would suggest these settings;

 

IP 192.168.1.200

Subnet 255.255.255.0

DNS 8.8.8.8

Gateway 192.168.1.1

 

regards

Fred

 

 

New Contributor
Claire1
Posts: 3
Registered: ‎27-12-2013

Re: Bush Smart TV

Hiya Fred
The above did not work, still does not connect. Could tHe problem be my router?

Thanks Claire
New Contributor
Claire1
Posts: 3
Registered: ‎27-12-2013

Re: Bush Smart TV

Works fine if I bring the tv down and connect with a wire
Community Star
Fred_Sheehan
Posts: 12,482
Registered: ‎22-03-2010

Re: Bush Smart TV

[ Edited ]

Try changing wireless channel in router

 

Try changing encryption setting in router (i.e WPA only for example)

 

If needs be, try it with no encryption (I wouldn't recommend set up like this for everyday use but it rules out adapter/router compatibility issues perhaps)

 

What make/model is the dongle?

 

what make/model is the router?