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Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

router intermitent connection

had my belkin N f5d8636-4v router for about 11 months no plying with settings no problems (well apart from dropping speeds now down to 300KB)then it started failing to connect even for more than an hour waiting,so plugged my old router in belkin G f5d7633_4av1_uk1.00,11 and it connected straightaway phoned talktalk support thay seed if the old router connects then the line must be ok,so off to the shops and came back with a exchange router now a belkin N f73d402uk share router brand new set it up and guess what can some times be waiting an hour to connect, plug my old router in an log on right-away, some times the new one connects right-away no problems.
contacted belkin 3/4 call thay say settings routers fine ,talktalk says line fine as old router connect no probs.

so why dose the old router connect when the new ones wont.

any ideas appreciated
Super Contributor
MikeDT
Posts: 1,720
Registered: ‎28-01-2010

Re: router intermitent connection

I suggest you start by giving us some technical details from the routers that do connect (see relevant parts of the 'sticky') and then give us the corresponding info from the new router when it works.
The issue could be something like the default MTU of the new router not being the TT recommended 1432 value.
Mike
Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

new router set up will post old router tomorrow as work calling



Status




Language
Current Language English
Available Languages
English Deutsch Français Español Nederlands Italiano
Time October 6, 2010 11:54:03 AM

Version Info
Hardware F7D3402 v1
Firmware 1.00.51 (Aug 4 2010)
Boot Loader 1.08
ADSL 3.4.4.1.0.1A (1.29)
Serial No. 121008H3100674
Internet Settings
WAN MAC Address 94:44:52:19:AA:smileyvery-happy:E
Connection Type PPPoA
WAN IP 92.16.92.221
Subnet Mask 255.255.255.255
Default Gateway 92.16.80.1
DNS Address 62.24.243.1
ADSL
Type Interleave Path
Status Show Time
Downstream Upstream
Data Rate (kbps) 304 332
Noise Margin (dB) 15.0 15.4
Attenuation (dB) 68.2 36.5
Output power(dbm) 12.7 12.6
LAN Settings
LAN/WLAN MAC 94:44:52:19:AA:smileyvery-happy:D
IP Address 192.168.2.1
Subnet Mask 255.255.255.0
DHCP Server Enabled (0 LAN, 1 WLAN Client)
Router Status
Firewall Settings Enabled
SSID Belkin.8ADD
Security WPA-Personal ( PSK )
UPnP Enabled
Remote Management Disabled
WPS Enabled
Guest Access Disabled
SSID Guest Access Disabled
Password/PSK
Guest Access Disabled

-
LAN Setup
LAN Settings
DHCP Client List
Static Routing
Internet WAN
Connection Type
DNS
MAC Address Cloning
Wireless
Channel and SSID
Security
Wi-Fi Protected Setup
Guest Access
Use as Access Point
QoS
QoS Profiles
Traffic Statistics
Firewall
Virtual Servers
MAC Address Filtering
Access Control
DMZ
DDNS
WAN Ping Blocking
Security Log
Utilities
Restart Router
Restore Factory Defaults
Save/Backup Settings
Restore Previous Settings
Firmware Update
System Settings
Self Healing



WAN > Connection Type

Select your connection type:
Dynamic/Fixed IP (1483 Bridge)

PPPoE

Static IP (IPoA)

PPPoA ****(selected)

Modem Only (Disable Internet Sharing)

-

WAN > Connection Type > PPPoA

To enter you Modem settings, type in your information below and click "Apply Change". More Info

User Name > --------@talktalk.net


Password >


Retype Password >


Service Name (Optional) >



IP Assigned by ISP > YES


IP address >

...
VPI/VCI > 0/38

/
Encapsulation>


MTU (500-1500) > 1432



Do not make changes to the MTU setting unless your ISP specifically requires a different setting than 1454. More Info

Disconnect afterminutes of no activity. More Info
Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

old reliable router-


Status

System Date and Time

LAN Settings
Date/Time October 6 2010 , 12 : 30 : 9 LAN MAC Address 00:11:50:56:ED:FE
IP Address 192.168.2.1
Version Info Subnet Mask 255.255.255.0
Runtime Code version F5D7633-4Av1_UK_1.00.11 DHCP Server Enabled
Boot Code Version 1.0.37-5.15
Hardware Version V1.0J3 WLAN Settings
ADSL Modem Code Version A2pB018e.d16d Wireless Function Enabled
Serial Num 168-168-16888 WLAN MAC Address 00:11:50:91:F1:2D


Mode
Frame Bursting Mode
Features SSID belkin54g
Firewall Enabled ESSID Broadcast Enabled
NAT Enabled Channel 11
UPnP Disabled Security WEP

ADSL Internet Settings
Type WAN IP 92.16.84.104
Status No Defect Default Gateway 92.16.80.1

Downstream Upstream
Primary DNS Server 62.24.243.1
Data rate
443 314
Secondary DNS Server 62.24.243.2
Noise margin
15.3 16.1

Output power
0.0 12.5

Attenuation
63.0 37.8


-------

WAN > Connection Type > PPPoA Interface

Please enter the following information provided by your ISP

Username > -------------@talktalk.net
Password > --------
Re-type Password >
VPI / VCI > 0/38
Encapsulation > VC/MUX
MTU > 1400
Dial on Demand >
Idle Time (Minute) >
Use Static IP Address >
IP Address >







WAN > Connection Type > Summary
Make sure that the settings below match the settings provided by your ISP.

VPI / VCI 0 / 38
Connection Type PPPoA
Encapsulation VC/MUX
DNS Auto

IP Address: Automatically Assigned
Service State Enabled
NAT Enabled
Firewall Enabled
Subnet Mask 255.255.255.0
User Name -------------@talktalk.net
Password ------
Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

ans some more detail--


1. What exchange are you connected to ? ROSSENDALE
2. Is it near any outages or congested exchanges ? No
3. Do you have other telephone extensions ? No
4. Do you have an NTE5 master socket and if so have you tried connecting your modem directly to the test socket ? See the Members Help article Do I have a test socket and how do I use it ? No
5. Are you having any other voice related problems such as noisy lines and ringtone / ringing issues ? No
6. What modem are you using ? Make, Model and Firmware ** belkin F7D3402 v1
7. Are you using a telephone extension lead to connect your modem to the telephone socket ? No
8. What is your modem line attenuation down and up? (From modem status page) ** Attenuation(dB) down 37.8 up 63
9. Have you tested with a different modem? Make, Model and Firmware ** yes
10. What is your modem SNR Margin down and up (from modem status page) ** Noise Margin down 14.6 up 15.8
11. What is your operation (connection) mode (From modem status page) **Type Interleave Path SHOWTIME
12. What is your bandwidth down and up (from modem status page) **Data rate(Kbps)down 306Kb up370Kb
13. Is your router indicating a Fast or Interleaved Data Path ?
14. What security software do you have installed ? avg
15. What are your speed test results on the TalkTalk Members' Speed Tester - up305kbs / down320 kbs
16. Are you experiencing the disconnections at any specific time ? No
17. What lights change on your modem when you get disconnected ?
18. Which Operating System are you using on your PC / mac (and which version) ? Windows XP and ubuntu
19. Which applications are you experiencing slow speeds with - browsing
Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

this is the router log if anybody can make any sense out of it-----------




Jan 1 00:00:04 (none) daemon.info radvd: version 0.9.1 started
Jan 1 00:00:04 (none) daemon.err radvd: interface vlan1 is not UP
Jan 1 00:00:04 (none) daemon.err radvd: interface vlan1 does not exist
Jan 1 00:00:04 (none) daemon.err radvd: error parsing or activating the config file: /tmp/radvd.conf
Jan 1 00:00:04 (none) daemon.info dnsmasq: started, version 1.10 cachesize 150
Jan 1 00:00:04 (none) daemon.warn dnsmasq: failed to drop root privs
Jan 1 00:00:04 (none) daemon.err dnsmasq: failed to load names from /etc/hosts: No such file or directory
Jan 1 00:00:04 (none) daemon.info dnsmasq: reading /tmp/resolv.conf
Jan 1 00:00:05 (none) daemon.info udhcpd: udhcp server (v0.9.8) started
Jan 1 00:00:05 (none) daemon.info udhcpd: udhcp server (v0.9.8) started
Jan 1 00:00:05 (none) user.info syslog: disable write rom conf.
Jan 1 00:00:09 (none) daemon.err smbd: silex/smbd.c:smileyindifferent:mbd_main(942)
Jan 1 00:00:09 (none) daemon.err smbd: smbd version 3.0.34 started.
Jan 1 00:00:09 (none) daemon.err smbd: printing/pcap.c:smileytongue:cap_cache_reload(159)
Jan 1 00:00:09 (none) daemon.err smbd: Unable to open printcap file /etc/printcap for read!
Jan 1 00:00:09 (none) daemon.err smbd: printing/pcap.c:smileytongue:cap_cache_reload(159)
Jan 1 00:00:09 (none) daemon.err smbd: Unable to open printcap file /etc/printcap for read!
Jan 1 00:00:10 (none) daemon.err smbd: passdb/pdb_smbpasswd.c:smileyindifferent:tartsmbfilepwent(241)
Jan 1 00:00:10 (none) daemon.err smbd: startsmbfilepwent_internal: file /usr/local/samba/private/smbpasswd did not exist. File successfully created.
Jan 1 00:00:10 (none) daemon.err nmbd: silex/nmbd.c:nmbd_main(723)
Jan 1 00:00:10 (none) daemon.err nmbd: Netbios nameserver version 3.0.34 started.
Jan 1 00:00:10 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:00:10 (none) user.notice igmp: igmp started!
Jan 1 00:00:16 (none) user.notice igmp: setsockopt- MRT_ADD_VIF
Jan 1 00:00:16 (none) user.notice igmp: interface 192.168.2.1, DOWNSTREAM ver=0x16 name=br0 index=7
Jan 1 00:00:16 (none) user.notice igmp: interface 49.0.0.0, UPSTREAM ver=0x16 name=vlan1 index=5
Jan 1 00:00:18 (none) daemon.info udhcpd: received REQUEST
Jan 1 00:00:18 (none) daemon.info udhcpd: received DISCOVER
Jan 1 00:00:20 (none) daemon.info udhcpd: sending ACK to 192.168.2.2
Jan 1 00:00:20 (none) daemon.info udhcpd: check_conf_ip_assign s Thu Jan 1 00:00:20 1970
Jan 1 00:00:23 (none) daemon.info udhcpd: check_conf_ip_assign d Thu Jan 1 00:00:23 1970
Jan 1 00:00:23 (none) daemon.info udhcpd: sending OFFER of 192.168.2.3
Jan 1 00:00:23 (none) daemon.info udhcpd: received DISCOVER
Jan 1 00:00:23 (none) daemon.info udhcpd: sending ACK to 192.168.2.3
Jan 1 00:00:23 (none) daemon.info udhcpd: check_conf_ip_assign s Thu Jan 1 00:00:23 1970
Jan 1 00:00:23 (none) daemon.info udhcpd: check_conf_ip_assign d Thu Jan 1 00:00:23 1970
Jan 1 00:00:23 (none) daemon.info udhcpd: sending OFFER of 192.168.2.3
Jan 1 00:00:23 (none) daemon.info udhcpd: received REQUEST
Jan 1 00:00:23 (none) daemon.info udhcpd: sending ACK to 192.168.2.3
Jan 1 00:00:23 (none) daemon.info udhcpd: check_conf_ip_assign s Thu Jan 1 00:00:23 1970
Jan 1 00:00:23 (none) daemon.info udhcpd: check_conf_ip_assign e Thu Jan 1 00:00:23 1970
Jan 1 00:00:23 (none) daemon.info udhcpd: sending ACK to 192.168.2.3
Jan 1 00:00:35 (none) daemon.info httpd: 192.168.2.3 login success
Jan 1 00:00:41 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:00:41 (none) daemon.info pppd: Exit.
Jan 1 00:00:51 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:01:21 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:01:21 (none) daemon.info pppd: Exit.
Jan 1 00:01:31 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:02:02 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:02:02 (none) daemon.info pppd: Exit.
Jan 1 00:02:12 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:02:42 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:02:42 (none) daemon.info pppd: Exit.
Jan 1 00:02:52 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:03:22 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:03:22 (none) daemon.info pppd: Exit.
Jan 1 00:03:32 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:04:02 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:04:02 (none) daemon.info pppd: Exit.
Jan 1 00:04:12 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:04:22 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:04:22 (none) daemon.info pppd: Exit.
Jan 1 00:04:29 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:04:39 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:04:39 (none) daemon.info pppd: Exit.
Jan 1 00:04:46 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:04:56 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:04:56 (none) daemon.info pppd: Exit.
Jan 1 00:05:54 (none) daemon.err nmbd: nmbd/nmbd_become_lmb.c:become_local_master_stage2(396)
Jan 1 00:05:54 (none) daemon.err nmbd: *****
Jan 1 00:05:54 (none) daemon.err nmbd:
Jan 1 00:05:54 (none) daemon.err nmbd: Samba name server ROUTER is now a local master browser for workgroup WORKGROUP on subnet 192.168.169.1
Jan 1 00:05:54 (none) daemon.err nmbd:
Jan 1 00:05:54 (none) daemon.err nmbd: *****
Jan 1 00:05:54 (none) daemon.err nmbd: nmbd/nmbd_become_lmb.c:become_local_master_stage2(396)
Jan 1 00:05:54 (none) daemon.err nmbd: *****
Jan 1 00:05:54 (none) daemon.err nmbd:
Jan 1 00:05:54 (none) daemon.err nmbd: Samba name server ROUTER is now a local master browser for workgroup WORKGROUP on subnet 192.168.5.17
Jan 1 00:05:54 (none) daemon.err nmbd:
Jan 1 00:05:54 (none) daemon.err nmbd: *****
Jan 1 00:08:14 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:08:44 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:08:44 (none) daemon.info pppd: Exit.
Jan 1 00:08:54 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:09:25 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:09:25 (none) daemon.info pppd: Exit.
Jan 1 00:09:35 (none) daemon.notice pppd: PPPoE 2.4.1 started by root, uid 0
Jan 1 00:10:05 (none) daemon.notice pppd: PPPoE disconnected
Jan 1 00:10:05 (none) daemon.info pppd: Exit.
Super Contributor
barney
Posts: 19,574
Registered: ‎19-10-2008

Re: router intermitent connection

Hi lomaxshaun:smileyhappy:

If I may just add a word of advice; it would be better to navigate to your post above and click on the "Edit" button to the bottom right of that post if you wish to add further information. If you keep adding posts before you have a reply from the forum staff (OCE) it will push this thread back down the queue for them to reply. Once you have a reply from the OCE then you can add another post in response.

Kind regards

Barney:smileyhappy:
Super Contributor
westendboy
Posts: 3,645
Registered: ‎12-10-2009

Re: router intermitent connection

Just to push this further down the list :smileysurprised:
Have you got a Belkin fetish? Personally I think that they are poo and often exhibit this kind of sporadic rubbish which I`m talking right now.lol Get yourself a decent router, throw all the Belkins into the bin and surf in peace.
By decent I of course mean Netgear.
Yours truly
Netty.











Barney for Leader of the UN.




Retired
Nathann
Posts: 23,663
Registered: ‎05-11-2008

Re: router intermitent connection

Hi lomaxshaun,

I have changed the profile from 15db interleaved to 9db interleaved as sync rate looking low. Could you also confirm what ADSL mode each router is connecting with. It may be the new router is connecting with ADSL2+ and the older router using G.DMT or ADSL2. You could try changing the ADSL mode on the new router to see how this compares.

Thanks

Nathan



Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

the new router is adsl2+ and the old one is just adsl,will see if i can change the new one as suggested.
thanks shaun.
and the speed seams to have jumped up to 712 d0wn and 563 up .Ta
Retired
Nathann
Posts: 23,663
Registered: ‎05-11-2008

Re: router intermitent connection

Hi lomaxshaun,

How has the connection been since your last post? Have you been able to test different ADSL mode's?

Thanks

Nathan



Super Contributor
MikeDT
Posts: 1,720
Registered: ‎28-01-2010

Re: router intermitent connection

Hi again lomaxshaun,
Your basic problem is your very long line with high attenuation. There is an excellent thread here with advice on such lines including a suggested specialist router. The main advice is definitely to try G.dmt.
Mike
Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

connection seems to have settled down to the 700kb range and class that as a good result.still waiting for a reply from belkin over the G.DMT and adsl setting as cant seam to find anything in the router setup that look like it.
i do appreciate i live a long way from the exchange and as long as i am in the 700kb think myself lucky.
so thanks all for the help.
Ta Shaun.
:smileyvery-happy:
Contributor
lomaxshaun
Posts: 23
Registered: ‎02-11-2009

Re: router intermitent connection

have been looking on the Talktalk store and they are selling a Huawei HG532
N type router for £41.99,would i be able to try all these settings such as-G.DMT ADSL ADSL2 ADSL2+ and improved customer support,my router supplied when i signed up was a small usb thing that looked like a mouse and was hopeless and not wireless.
Comment appreciated.
Ta Shaun
Retired
Nathann
Posts: 23,663
Registered: ‎05-11-2008

Re: router intermitent connection

Hi lomaxshaun,

The HG532 modem will automatically select the appropriate mode, you can also change the ADSL mode to G.DMT, ADSL2 or ADSL2+.

If you call TalkTalk retentions then they maybe able to offer you a modem as part of a contract renewal.

There also many other modems that should work allow you to change the ADSL mode.

Thanks

Nathan