topic Fast 5364 Firmware in Broadband

Fast 5364 Firmware

Gibsonic — Tue, 09 Nov 2021 11:25:20 GMT

Hi there,

Please could you check that my Fast 5364 router is running the latest firmware? It is currently running SG4K100130. I am having difficulty connecting to my Synology NAS using quickconnect and when I try to set up the router I am getting the message 'Your UPnP router did not pass the compatibility test'.

Many thanks,

Andrew.

Re: Fast 5364 Firmware

Anonymous — Tue, 09 Nov 2021 12:48:13 GMT

Hello,

This is the most recent version of firmware. Did this previously work ok or has this never worked?

Thanks

Re: Fast 5364 Firmware

Gibsonic — Tue, 09 Nov 2021 15:58:55 GMT

Hi Michelle,

I'm trying to set it up, so it has never worked.

Thanks,

Andrew.

Re: Fast 5364 Firmware

Anonymous — Wed, 10 Nov 2021 07:07:08 GMT

Hello,

Thanks for confirming. @KeithFrench - Is this something that you would be able to provide assistance with please?

Thanks

Re: Fast 5364 Firmware

KeithFrench — Wed, 10 Nov 2021 09:11:38 GMT

Hi @Gibsonic

@Anonymous has asked me to help you. Is UPnP the only way for this NAS to work? I would never recommend it as UPnP is very insecure, you are always far better off with Port Forwarding & UPnP disabled. UPnP is enabled by default & in V130 it can be disabled within the UI now.

It sounds to me that the NAS is connecting OK & then tries to discover if the router has UPnP enabled or not. It sounds like it is disabled within the router. If you want to know how to enable it, I will tell you, but it is at your own risk.

These are some vulnerabilities when devices are using uPnP.

Any malware etc that manages to infect a device on your local network can utilise UPnP, just like legitimate applications can. Whilst a router normally blocks incoming connections, preventing some malicious access, UPnP could allow a malicious process to bypass the firewall entirely.

There is no mitigating this problem, because UPnP treats all local applications as trustworthy and allows them to forward ports. The only way to make uPnP secure is to disable it.

The much safer approach, in my opinion, is to use Port Forwarding & leave UPnP disabled.

Re: Fast 5364 Firmware

Gibsonic — Sat, 20 Nov 2021 12:45:40 GMT

Hi Keith,

I have managed to sort this problem. I raised a support ticket with Synology and it turned out to be a problem with login details. I have taken your advice however and managed to set up a static address for the router with port forwarding for the Diskstation .

Many thanks for your help,

Andrew.