topic Still haven't received £80 sign up voucher in Broadband

Still haven't received £80 sign up voucher

ChesneyJ — Wed, 10 Nov 2021 07:42:39 GMT

I signed up to Talk Talk on the understanding that I would receive an £80 gift voucher, 90 days after my broadband service was activated. We're passed that timeframe now but there's not sign of the voucher. I contacted Giftcloud who said they needed to pass it over to Talk Talk. Please can you investigate?

Re: Still haven't received £80 sign up voucher

Arne-TalkTalk — Wed, 10 Nov 2021 12:25:41 GMT

Hi @ChesneyJ

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

Re: Still haven't received £80 sign up voucher

ChesneyJ — Wed, 10 Nov 2021 16:46:51 GMT

Hi @Arne-TalkTalk , I've filled in the requested information

Re: Still haven't received £80 sign up voucher

Arne-TalkTalk — Thu, 11 Nov 2021 14:23:27 GMT

Hi @ChesneyJ

Thank you

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

Re: Still haven't received £80 sign up voucher

Arne-TalkTalk — Mon, 22 Nov 2021 11:11:00 GMT

Hi ChesneyJ

The voucher will be issued in the next few days

Please keep an eye on your spam/junkmail folders for an email from giftcloud.

Regards