topic Re: No internet access!! in Broadband

No internet access!!

Sider — Thu, 11 Nov 2021 00:03:55 GMT

I have not had internet access for 2 days. I did the troubleshooting steps on the TalkTalk website but the result did not change. I even get the message "Oops, it looks like there's been a technical issue :-(". The light on my modem that should have been white has been flashing red. Wired or wireless, none of my devices have internet access.

Re: No internet access!!

Sider — Thu, 11 Nov 2021 02:17:41 GMT

Please someone help me. 🙏

I can't find any phone or email address I can reach. The help links on the website are just distracting, they don't solve anything.

I don't know if I need an Openreach engineer or if it can be fixed with remote access. Also I couldn't manage to book an appointment for the engineer though.

Re: No internet access!!

Debbie-TalkTalk — Thu, 11 Nov 2021 06:38:51 GMT

Hi Sider

Duplicate thread, I have posted on your other topic on the Community.

Thanks

Debbie