topic Re: Cisco AnyConnect VPN Client in Broadband

Cisco AnyConnect VPN Client

Crome1963 — Thu, 18 Nov 2021 11:14:41 GMT

Hi I'm trying to use Cisco whilst working from home and cannot connect so having to tether to Mobile prone which is not ideal?

Re: Cisco AnyConnect VPN Client

Anonymous — Thu, 18 Nov 2021 11:16:23 GMT

Morning,

Can you please update your community profile to include your:

TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Cisco AnyConnect VPN Client

Crome1963 — Thu, 18 Nov 2021 11:29:55 GMT

This has been done but don't use home telephone number

Re: Cisco AnyConnect VPN Client

Anonymous — Thu, 18 Nov 2021 11:33:16 GMT

Hello,

Thank you. The router currently has the most recent version of firmware. Can I just confirm, does this happen if you try to connect both wired and wireless?

Thanks

Re: Cisco AnyConnect VPN Client

Crome1963 — Thu, 18 Nov 2021 11:38:46 GMT

I've not tried it wired as router too far away

Re: Cisco AnyConnect VPN Client

Crome1963 — Thu, 18 Nov 2021 11:42:28 GMT

I don't have a lead which connects to my laptop either

Re: Cisco AnyConnect VPN Client

Debbie-TalkTalk — Thu, 18 Nov 2021 11:43:15 GMT

Hi Crome1963

I can send you a Huawei WIFI hub for testing, would you like me to arrange this?

Thanks

Debbie

Re: Cisco AnyConnect VPN Client

Crome1963 — Thu, 18 Nov 2021 11:44:04 GMT

If you think that would resolve the issue, yes please

Re: Cisco AnyConnect VPN Client

Debbie-TalkTalk — Thu, 18 Nov 2021 11:48:22 GMT

Hi Crome1963

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: Cisco AnyConnect VPN Client

Crome1963 — Thu, 18 Nov 2021 11:49:29 GMT

Fabulous, many thanks for your help.

Re: Cisco AnyConnect VPN Client

Debbie-TalkTalk — Thu, 18 Nov 2021 11:54:24 GMT

Hi Crome1963

No problem 🙂 Please let us know how you get on.

Thanks

Debbie