topic Re: Talktalk router problem in Broadband

Talktalk router problem

markb183 — Sat, 20 Nov 2021 14:49:28 GMT

Hi my talktalk router doesn't work properly. It fails to connect to both WiFi printer and WiFi range extender. When I used my old sky broadband router it works perfectly and connects to both devices mentioned and my internet connection is working albeit at a slower than advertised rate.

Kind regards

Mark

Re: Talktalk router problem

ferguson — Sat, 20 Nov 2021 15:05:53 GMT

Have you tried resetting both devices concerned to remove any previous router details and set them up from scratch?

Re: Talktalk router problem

markb183 — Sun, 21 Nov 2021 17:12:00 GMT

Hi,

Thanks I tried this a few times but to no avail!

Thank you for the help.

Re: Talktalk router problem

ferguson — Sun, 21 Nov 2021 17:15:39 GMT

OK, which make/model of router is it? Subject to that this has been flagged up to the support team and they will respond as soon as they can when they are back online from Monday.

Re: Talktalk router problem

Anonymous — Mon, 22 Nov 2021 09:08:27 GMT

Hello,

I'm sorry to hear this. I can't connect to the router. Which router are you using (make and model) which is experiencing this issue?

Thanks