topic Re: Disable UPnP in Broadband

Disable UPnP

Eggtastico — Sun, 21 Nov 2021 21:27:26 GMT

How do I turn off UPN for my sagecom router?

Kind of a shock the option is not there!!!!

Re: Disable UPnP

KeithFrench — Sun, 21 Nov 2021 22:00:02 GMT

You can only do this from firmware V130, what firmware do you have currently?

Re: Disable UPnP

Eggtastico — Mon, 22 Nov 2021 05:34:09 GMT

I dont actually see a firmware version, only software version :-

Hardware Version FAST5364 3.00

Software Version SG4K10002816t

GUI Version 3.7.8

Hmmm & why is NAT disabled?

NAT DISABLED

I have forwarded some ports & checking, they do seem to be open.

I still need uPnP disabled though.

Re: Disable UPnP

Karl-TalkTalk — Mon, 22 Nov 2021 09:15:56 GMT

UPnP is now disabled for you.

Thanks

Karl.

Re: Disable UPnP

KeithFrench — Mon, 22 Nov 2021 09:36:42 GMT

NAT showing as disabled is just a bug, nothing more. If your ports are open then NAT is enabled.

Re: Disable UPnP

Eggtastico — Fri, 25 Feb 2022 09:55:33 GMT

I need to revisit this as uPNP has not been turned off. Despite Karl saying it was.

Software Version

SG4K100130

Re: Disable UPnP

KeithFrench — Fri, 25 Feb 2022 09:58:41 GMT

On V130, you can disable it yourself. Log into the router & go to:-

Dashboard > Manage my devices > Manage Advanced Settings > Access Control > Port Forwarding

Set Enable UPnP Igd to Off

Re: Disable UPnP

Karl-TalkTalk — Fri, 25 Feb 2022 10:00:30 GMT

Hi Eggtastico

as Keith advises, it can be turned off from your end. We turn this off remotely but if the router is ever reset it can turn back on, so you should turn it off from the router UI.

Thanks

Karl.

Re: Disable UPnP

Eggtastico — Fri, 25 Feb 2022 10:13:28 GMT

I do not see the option to turn it off.
Where exactly is it?

Re: Disable UPnP

Eggtastico — Fri, 25 Feb 2022 10:14:18 GMT

doh I was being blind.

Thanks, found it. I was expecting a separate tab!

Re: Disable UPnP

Karl-TalkTalk — Fri, 25 Feb 2022 10:14:54 GMT

Glad you found it 🙂

Karl.

Re: Disable UPnP

KeithFrench — Fri, 25 Feb 2022 10:28:19 GMT

I have thoroughly tested this option @Eggtastico & it definitely works OK