topic Re: DNS name resolution failure in Broadband

DNS name resolution failure

barmybrookie — Mon, 22 Nov 2021 08:32:57 GMT

I recently started to not be able to access my own website.

I have to switch the router off and then wait and reboot

Once a reboot is done then i can access the site for 30 mins then I get

This site can’t be reached

Driving me crazy

Re: DNS name resolution failure

Skynet_TX — Mon, 22 Nov 2021 17:26:07 GMT

Hi @barmybrookie,

What model of router do you have ?

Does it only affect this one website, can you still access other sites normally when you are having this issue with your site ?

Do you have the problem from all devices that are connected to your router (wired and wireless) ?

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

Don't post any personal details in this thread, just add them to your community profile.

Then they will hopefully be able to respond to this post tomorrow.

Re: DNS name resolution failure

Debbie-TalkTalk — Tue, 23 Nov 2021 06:18:32 GMT

Hi barmybrookie

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

Thanks

Debbie