topic Re: Problems with FAST5364 router - is upgrade or replacement required/ in Broadband

Problems with FAST5364 router - is upgrade or replacement required/

andy_doddington — Tue, 23 Nov 2021 11:49:04 GMT

I have a TalkTalk router, FAST5364, S/n N7181504N002434, H/w version FAST5364 3.00, s/w version SG4K10002816t, GUI version 3.7.8.

For some time now, I have been losing my internet every few weeks, which i have been resolving by restarting the gateway. Is it possible that this is down to a hardware issue, or might I need a firmware update?

Re: Problems with FAST5364 router - is upgrade or replacement required/

Anonymous — Tue, 23 Nov 2021 12:01:20 GMT

Hello,

Can you please update your community profile to include your:

Name

Telephone number

Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks