topic Re: DLM reset needed. in Broadband

DLM reset needed.

user_01234 — Wed, 01 Dec 2021 12:35:21 GMT

Openreach came out today to fix our line. Our phone's now working but our connection is still below 2mb from all the line fault drop outs. Before the line fault it was around 10mb. Apparently a DLM reset should fix this.

Re: DLM reset needed.

Divsec — Wed, 01 Dec 2021 13:14:33 GMT

Hi @user_01234 switch off the router for 30 minutes then back on this should do the trick. Please do let us know how you get on

Re: DLM reset needed.

Debbie-TalkTalk — Wed, 01 Dec 2021 13:18:11 GMT

Hi user_01234

I have optimised the connection and your line is now in sync at 9.2mb.

Please let us know how the connection/speed compares over the next few days.

Thanks

Debbie