Order in progress

simonjar — Tue, 30 Nov 2021 18:43:37 GMT

why is it that when I try to access customer offers and upgrades I always get the following response

We're very sorry, there is an order in progress. At this time you will not be able to view offers until the order is complete

as far as I'm aware there are no outstanding orders - so how do I get this issue sorted?

Re: Order in progress

SocialTeamJo — Thu, 02 Dec 2021 13:22:42 GMT

Hi simonjar,

Really sorry about this. Can you please update your community profile to include your:

   • Name
   • Telephone number
   • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks,
Jo

topic Re: Order in progress in Broadband

Order in progress

We're very sorry, there is an order in progress. At this time you will not be able to view offers until the order is complete

Re: Order in progress