topic Re: Internet speeds constantly dropping in Broadband

Internet speeds constantly dropping

richarddron — Fri, 03 Dec 2021 13:54:36 GMT

Hi, I am constantly having to reset my hub to improve speeds. I have record of this using the ookla speed test app and will attach a picture so you can see.

I have tried new filters and different cables but all with no improvement.

Once reset the download speeds are what I expect but after 24 hours they have dropped and it needs resetting. My wife and I are working from home as key workers in childrens and adults social care and this makes our jobs impossible at times.

please help

Re: Internet speeds constantly dropping

richarddron — Fri, 03 Dec 2021 15:06:09 GMT

Re: Internet speeds constantly dropping

Karl-TalkTalk — Fri, 03 Dec 2021 15:15:11 GMT

All tests are clear, nothing stands out. I'll get a different model hub out to see if this is hardware related.

Thanks

Karl.

Re: Internet speeds constantly dropping

richarddron — Fri, 03 Dec 2021 15:27:11 GMT

Thank you for your help and speedy reply!

Re: Internet speeds constantly dropping

Karl-TalkTalk — Fri, 03 Dec 2021 15:32:10 GMT

No Problem 🙂

Karl

Re: Internet speeds constantly dropping

richarddron — Tue, 21 Dec 2021 11:35:08 GMT

Hi,

just to update the new hub has resolved the issues and all is working well.

thank you

Re: Internet speeds constantly dropping

Chris-TalkTalk — Tue, 21 Dec 2021 11:37:34 GMT

That's great news Richard, thanks for letting us know 🙂

Chris