topic Re: POOR WIFI in Broadband

POOR WIFI

miterkint — Tue, 28 Dec 2021 13:40:59 GMT

hi,

I feel like my wifi has been pretty poor for a while now. It mainly seems to be the 2.4 ghz channel. If i try to play online with my PS4 its basically unusable, Ive had to resort to using a powerline adapter. The router is ten years old now could it be on the way out? Any suggestions on something I could try to improve things?

thanks

Re: POOR WIFI

KeithFrench — Tue, 28 Dec 2021 15:15:45 GMT

Slow speed, intermittent dropouts, breaks in the signal, or no signal on some or all devices, might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a by-product of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Re: POOR WIFI

Debbie-TalkTalk — Thu, 30 Dec 2021 10:15:11 GMT

Hi miterkint

Please can you update your Community Profile to include your name and TalkTalk landline number, we can then look into this further.

Thanks

Debbie