topic Fast 5364 router keeps on defaulting back to wifi channel 1 in Broadband

Fast 5364 router keeps on defaulting back to wifi channel 1

bkhamneian — Mon, 10 Jan 2022 11:19:51 GMT

Hi, I purposefully selected wifi channel 8 for my network as it is the least crowded. However despite changing the setting it reverts back to the default channel 1 which is frustrating to say the least. I called tech support but they said they could not help and I googled this issue and saw other users were having the same problem.

From what I saw it is a matter of disabling wifi optimisation ?

Please can my router not revert back to the channel 1 wifi setting.

Many thanks.

Re: Fast 5364 router keeps on defaulting back to wifi channel 1

martswain — Mon, 10 Jan 2022 11:31:55 GMT

@bkhamneian once you've got the optimisation disabled it's best to use channels 1, 6 or 11 as they offer the least overlap and also set the bandwidth to 20 Mhz

Re: Fast 5364 router keeps on defaulting back to wifi channel 1

Debbie-TalkTalk — Mon, 10 Jan 2022 12:17:57 GMT

Hi bkhamneian

Please can you add your name and TalkTalk landline number to your Community Profile, we can then look into this further.

Thanks

Debbie

Re: Fast 5364 router keeps on defaulting back to wifi channel 1

bkhamneian — Mon, 10 Jan 2022 15:45:40 GMT

Hi Debbie. Thanks for getting back. I have updated my profile as requested.

Many thanks

Re: Fast 5364 router keeps on defaulting back to wifi channel 1

Debbie-TalkTalk — Tue, 11 Jan 2022 08:03:13 GMT

Hi bkhamneian

Thanks for updating your Community Profile.

I have switched off the WIFI optimisation, please let us know how the connection compares.

Thanks

Debbie