topic Left but still recovering bills in Broadband

Left but still recovering bills

Soudabeh — Fri, 14 Jan 2022 00:09:09 GMT

Hi there
I left in October but receiving messages about my bill

Just checked and saw my account is still showing internet usage whereas I switched to utility Wearhouse in October and got a email message about it

Divsec — Fri, 14 Jan 2022 08:50:23 GMT

Hi @Soudabeh your post has been escalated so you should hear back in the next working day or two.

Arne-TalkTalk — Mon, 17 Jan 2022 14:58:08 GMT

Hi Soudabeh

The bill is being generated as the last payment was rejected (before Customer service cleared it in November) so admin fees have been applied.

The balance is now zero, so you will receive 1 more bill showing a zero balance.

Regards