topic Wifi hub broken in Broadband

Wifi hub broken

lydiajoyce — Wed, 19 Jan 2022 20:04:43 GMT

Hi my WiFi hub has broken, no led or power, changing socket and reset doing nothing

Can you send a replacement please?

Thanks

Gliwmaeden2 — Sat, 22 Jan 2022 00:11:44 GMT

Please complete your community forum profile details, @lydiajoyce, for Talktalk staff to identify your account.

Go via your avatar/name; settings; launch profile wizard.

Staff will be back on here from Monday. I'll make sure that your thread is in the queue for attention.

Debbie-TalkTalk — Sat, 22 Jan 2022 08:50:16 GMT

Hi lydiajoyce

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie