topic Re: Sky q in Broadband

Sky q

RWSti1 — Thu, 20 Jan 2022 00:00:48 GMT

I have Sky Q and a TT Sagecom hub. The Q constantly drops connection to the router. On Sunday I had to reconnect 5 times. It is a daily issue for the last few weeks but ther ae no faults on TT and I get between 30 and 50 mbps on speedtests. Is there a fix for this. All suggestions appreciated!

Re: Sky q

Debbie-TalkTalk — Thu, 20 Jan 2022 07:13:04 GMT

Hi RWSti1

I'm sorry to hear this.

I have a Sky Q box and I have split my SSID's. Have you tried this? Split your router's SSID (wireless network name)

Re: Sky q

RWSti1 — Thu, 20 Jan 2022 09:45:24 GMT

Thanks Debbie. I have renamed my 2Ghz and connected Q to it. The mini box is also now working. I have moved as many of my devices as I can to 5Ghz. There 2 left on 2Ghz which I guess are theQ box and the mini. Let's see how it goes - fingers crossed!

Re: Sky q

Debbie-TalkTalk — Thu, 20 Jan 2022 09:47:04 GMT

Hi RWSti1

Thanks for your reply.

Mine is connected on 2ghz too. Please let us know how you get on.

Debbie 🙂