topic Re: WiFi Optimization in Broadband

WiFi Optimization

Lidders — Thu, 20 Jan 2022 15:25:45 GMT

Hi, could you please turn off WIFI optimization for my Sagemcom Router.

I am having continual WiFi problems and need to be able to permanently select WiFi channels in both the 2.4 and 5ghz bands.

Thank you

Re: WiFi Optimization

Chris-TalkTalk — Thu, 20 Jan 2022 15:44:00 GMT

Hi Lidders,

Can you please update your community profile to include your:

Name

Telephone number

Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: WiFi Optimization

Lidders — Thu, 20 Jan 2022 15:57:09 GMT

I have added the requested Info.😀

Re: WiFi Optimization

Karl-TalkTalk — Thu, 20 Jan 2022 16:35:41 GMT

Optimisation is now off.

Thanks

Karl.

Re: WiFi Optimization

Lidders — Thu, 20 Jan 2022 20:02:12 GMT

Thank You

Re: WiFi Optimization

Debbie-TalkTalk — Fri, 21 Jan 2022 06:48:16 GMT

Hi Lidders

Please let us know how the connection compares.

Thanks

Debbie

Re: WiFi Optimization

Lidders — Fri, 21 Jan 2022 20:37:06 GMT

Its too soon to tell if it's solved my problems, but its good to see I now have control of the channels.

Re: WiFi Optimization

Debbie-TalkTalk — Sat, 22 Jan 2022 09:11:46 GMT

Hi Lidders

Ok no problem. If you do experience any further issues then please let us know.

Thanks

Debbie