topic Re: Disable UPNP in Broadband

Disable UPNP

blackline842 — Mon, 24 Jan 2022 21:47:12 GMT

Hi, can I get an admin to disable the UPNP setting on my router, thank you.

Re: Disable UPNP

Skynet_TX — Mon, 24 Jan 2022 21:50:43 GMT

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

Don't post any personal details in this thread, just add them to your community profile (only you and the TalkTalk staff on this community can see your profile details).

Then they will hopefully be able to respond to this post tomorrow.

Re: Disable UPNP

blackline842 — Mon, 24 Jan 2022 21:56:58 GMT

Thanks! I have done so 🙂

Re: Disable UPNP

Debbie-TalkTalk — Tue, 25 Jan 2022 06:53:39 GMT

Hi blackline842

Is your router switched off at the moment?

Thanks

Debbie

Re: Disable UPNP

blackline842 — Tue, 25 Jan 2022 11:14:15 GMT

Hi Debbie, yes it was off. It is now back on, thank you 🙂

Re: Disable UPNP

Debbie-TalkTalk — Tue, 25 Jan 2022 11:38:39 GMT

Hi blackline842

Thanks for your reply.

This has now been disabled as requested.

Debbie