topic Re: My router hasn't arrived in Broadband

My router hasn't arrived

maguiad98 — Thu, 27 Jan 2022 17:25:26 GMT

Hi!

We are about to get TalkTalk installed tomorrow, and our router still hasn't arrived. So I am hoping that anyone here can check whether it has been posted, and when it might arrive. I am working from home, so this is pretty urgent.

Many thanks,

Magdalena

@Karl-TalkTalk

Re: My router hasn't arrived

ferguson — Thu, 27 Jan 2022 17:36:02 GMT

If you would like the support team here to look into this for you make sure that your personal details including TalkTalk landline number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

It may be quicker to find out what is going on if you contact customer services directly, call 0345 172 0088, or try Live chat, details and opening times here:

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

Re: My router hasn't arrived

Debbie-TalkTalk — Fri, 28 Jan 2022 06:55:46 GMT

Hi maguiad98

I'm sorry to hear this.

I'm just sending you a Private Message to confirm some details so we can look into this further.

Thanks

Debbie