topic Re: DG8041W self reboots, kernel panic fw v1.05t in Broadband

DG8041W self reboots, kernel panic fw v1.05t

JH1551JH — Sat, 29 Jan 2022 21:40:48 GMT

Hi,

My tt router has recently started self rebooting for no apparent reason. Logs state same error with 1981 datestamp: AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER.

I'm on fw v1.05t - I see from other posts 1.06 may resolve this, can I be upgraded please...

Thanks

Re: DG8041W self reboots, kernel panic fw v1.05t

Skynet_TX — Sat, 29 Jan 2022 23:02:04 GMT

Hi @JH1551JH,

Yes, a firmware upgrade to 1.06t should fix this for you, the staff here won't be back until Monday, but when they pick this post up they should be able to push that new version of firmware to your router.

Re: DG8041W self reboots, kernel panic fw v1.05t

Debbie-TalkTalk — Mon, 31 Jan 2022 06:58:31 GMT

Hi JH1551JH

I'm really sorry to hear this.

I've made a change to the FW version, please can you retest and let us know how the connection compares?

Thanks

Debbie

Re: DG8041W self reboots, kernel panic fw v1.05t

JH1551JH — Wed, 02 Feb 2022 20:20:01 GMT

Thanks Debbie! All looking good. And thanks for doing the upgrade before my 7am wake-up alarm 😎

Re: DG8041W self reboots, kernel panic fw v1.05t

Anonymous — Thu, 03 Feb 2022 06:51:09 GMT

Morning,

Thanks for the update and please let us know if you need any assistance 🙂

Thanks