topic Re: TalkTalk router firmware in Broadband

TalkTalk router firmware

Swade94 — Sun, 30 Jan 2022 11:57:42 GMT

Hi,

I would like to know if there’s a way to update my router firmware, it says it’s last update was 2018, Is there a way I can do this?

Current firmware: v1.10t

Modem/Router: DSL-3782

Re: TalkTalk router firmware

martswain — Sun, 30 Jan 2022 11:04:49 GMT

EXACTLY what model router do you have and what is the firmware version ?

Re: TalkTalk router firmware

Swade94 — Sun, 30 Jan 2022 13:15:24 GMT

Current firmware: v1.10t

Modem/Router: DSL-3782

Re: TalkTalk router firmware

ferguson — Sun, 30 Jan 2022 13:16:59 GMT

That is the latest version. Are you having any issues with the router?

Re: TalkTalk router firmware

Swade94 — Sun, 30 Jan 2022 13:36:35 GMT

The connection recently has started to deteriorate, it’s reached a point where I have to reset it every day. It’s what made me check the firmware and I thought maybe it’s outdated. I guess not much can be done, I’ll look into buying another.

Re: TalkTalk router firmware

ferguson — Sun, 30 Jan 2022 14:00:12 GMT

Before you hasten to do that wait for the support team here to respond, they will likely be able to swap the router out for you.

Re: TalkTalk router firmware

Debbie-TalkTalk — Mon, 31 Jan 2022 07:57:11 GMT

Hi Swade94

I'm sorry to hear this.

I can send you a replacement router. Please can you add your TalkTalk landline number to your Community Profile.

Thanks

Debbie

Re: TalkTalk router firmware

Swade94 — Mon, 31 Jan 2022 08:03:13 GMT

Hi, I’ve just added the number. Thank you.

Re: TalkTalk router firmware

Debbie-TalkTalk — Mon, 31 Jan 2022 08:16:31 GMT

Hi Swade94

Thank you 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: TalkTalk router firmware

Swade94 — Tue, 01 Feb 2022 14:03:23 GMT

Hi Debbie, it’s arrived today it’s night and day difference all around, thank you so much!

Re: TalkTalk router firmware

Debbie-TalkTalk — Tue, 01 Feb 2022 14:41:27 GMT

Hi Swade94

I'm so glad to hear this, thanks for letting us know 🙂

Debbie