topic Re: Iptv in Broadband

Iptv

Mohyieldin Hassan — Mon, 24 Jan 2022 06:59:17 GMT

Good morning all

I have a problem with my IPTV, for more than 72 hours.

It seems like it had been blocked from your side, because it work excellent from my mobile data network.

I hope you could help me with this issue.

Re: Iptv

ferguson — Mon, 24 Jan 2022 12:05:15 GMT

Was it working previously? Do you have HomeSafe turned on?

Re: Iptv

martswain — Mon, 24 Jan 2022 12:14:26 GMT

@Mohyieldin Hassan

What IPTV service do you have ?

Is it on a TalkTalk supplied device or something like an Android box/app ?

Is it actually a legitimate service ?

Re: Iptv

Karl-TalkTalk — Wed, 26 Jan 2022 09:20:23 GMT

Hi Mohyieldin Hassan

We do not block IPTV services unless ordered to do so by the courts if this is an illegal stream.

We would need to know the service you are using to offer further advice.

Thanks

Karl.

Re: Iptv

ruiengana — Tue, 01 Feb 2022 21:35:58 GMT

Exactly same problem here...

For more than a week that many of my IPTV channels don't work (the many that I actually watched)

My IPTV provider is https://wwv.cccambox.com/

How can I check if they are in the banned list?

Re: Iptv

Karl-TalkTalk — Wed, 02 Feb 2022 08:54:01 GMT

We would only ban illegal content and would not ban a legitimate app or content. You can check with the app provider if there are any restrictions to their content being viewed in other countries etc.

Thanks

Karl.

Re: Iptv

ruiengana — Wed, 02 Feb 2022 09:22:29 GMT

No restrictions and it did work before. Works perfectly over Vodafone Mobile and that connection origin is also UK.

I am up for renewal with TT and this is a key factor to make a decision 😐

Re: Iptv

Karl-TalkTalk — Wed, 02 Feb 2022 09:40:36 GMT

We do not block any IPTV signals as we also use these across our network. Can you try powering off your router for 30 minutes to allow the current session to clear and then retest.

Thanks

Karl.

Re: Iptv

ruiengana — Wed, 02 Feb 2022 10:45:20 GMT

Powered off router for 45 min and problem continue, half of channels work other half doesn't.

All channels continue to work fine over Mobile Network.

HELP!

Re: Iptv

Karl-TalkTalk — Wed, 02 Feb 2022 11:45:36 GMT

If half of the channels are working then this does demonstrate that we are not blocking IPTV broadcasts, so I would speak to the app provider and see what they say.

Karl.

Re: Iptv

ruiengana — Wed, 02 Feb 2022 11:51:43 GMT

You can look to it from a different perspective like half of the channels are not working now through TalkTalk (but worked before) and all channels always work with different internet provider. From this perspective looks like something changed in TalkTalk connection, right?

How can I get hold of TalkTalk blocked IPTV lists?

Re: Iptv

ferguson — Wed, 02 Feb 2022 11:54:26 GMT

https://community.talktalk.co.uk/t5/Articles/Blocked-websites/ta-p/2204638

Re: Iptv

ruiengana — Wed, 02 Feb 2022 12:07:28 GMT

Just tried to open one channel in my browser and the request that is being blocked is something like http://5.101.146.210/auth/redacted

Can you tell me which of the blocked websites from https://community.talktalk.co.uk/t5/Articles/Blocked-websites/ta-p/2204638 is causing this request to be blocked?

Thank you.

Re: Iptv

Chris-TalkTalk — Wed, 02 Feb 2022 14:59:59 GMT

Hi ruiengana,

Could you try speaking to the app provider as Karl suggested, to see if they can help with the issue

Thanks

Chris

Re: Iptv

ruiengana — Wed, 02 Feb 2022 15:08:14 GMT

Hi Chris,

I've done that and waiting for their response.

Meanwhile, can I get some explanation from TalkTalk why I am being blocked for opening http://5.101.146.210/auth/redacted ?

I can open it without any problems over my Mobile Network.

PS: Just to be clear, the response to above URL is a 404 because the correct path was redacted, but at least I get a response. Over my TalkTalk connection this connection is dropped and request never responded.

Thanks!

Re: Iptv

soufianeuk — Wed, 02 Feb 2022 16:42:42 GMT

Hi TalkTalk- the same issue here and this is very frustrating. If it helps, there are 2 types of stream formats from the my same IPTV server:

1- streams with extension *.ts ==> STOPPED 3 days ago

2- streams with extension *.mp4 ==> still working

Thank you

Sof

Re: Iptv

ruiengana — Wed, 02 Feb 2022 20:18:56 GMT

Hi @Chris-TalkTalk / @Karl-TalkTalk ,

Just got back from IPTV provider and they are not reporting any issue with the service or channels in question.

I guess this was expected since I can confirm IPTV service is working as expected when going through other internet service provider.

Can I have a statement from TalkTalk regarding why I am being blocked to connect to http://5.101.146.210/auth/redacted?

Thanks

Rui

Re: Iptv

Anonymous — Thu, 03 Feb 2022 11:38:41 GMT

Hello,

Would it be possible to provide a screenshot of the specific message that you see when you can't access this site? (Please do not post any personal information)

Thanks

Re: Iptv

ruiengana — Thu, 03 Feb 2022 13:06:04 GMT

Hi @Anonymous,

sure, here you go.

PS: I don't have a Proxy nor Firewall in my laptop blocking this request. It works fine when I am connected to a different ISP.

Re: Iptv

ferguson — Thu, 03 Feb 2022 13:11:37 GMT

Have you tried accessing the site in Safe Mode? Do you have BitDefender running?