topic Disable Wifi Optimization in Broadband

Disable Wifi Optimization

Chilli22 — Fri, 04 Feb 2022 19:34:48 GMT

Hello, could you please disable wifi optimization as my selected channels on both bands are being automatically changed after I change manually.

Skynet_TX — Fri, 04 Feb 2022 20:01:39 GMT

Assuming you have the Sagemcom Wi-Fi Hub then the staff here will be able to do this for you.

However they probably won't be around until Monday now, but they should respond early next week to help.

Debbie-TalkTalk — Mon, 07 Feb 2022 08:15:17 GMT

Hi Chilli22

Please can you add your TalkTalk landline number to your Community Profile, I can then arrange this for you.

Thanks

Debbie

Chilli22 — Mon, 07 Feb 2022 19:01:47 GMT

I have updated my community profile to include my TalkTalk landline number

Chilli22 — Mon, 07 Feb 2022 19:02:55 GMT

Thanks for the response, I do have a sagemcom unit

Debbie-TalkTalk — Tue, 08 Feb 2022 06:58:52 GMT

Hi Chilli22

The WIFI optimisation has now been switched off. Please let us know how the connection compares.

Thanks

Debbie