topic hg635 reverting to factory settings in Broadband

hg635 reverting to factory settings

davethurston — Sun, 06 Feb 2022 08:59:22 GMT

Hi All,

Been using HG635 for many years, no problems ever.

Suddenly started reverting to factory settings every couple of hours.

I suspect the hardware/firmware is corrupt.

Any chance of a replacement?

Re: hg635 reverting to factory settings

KeithFrench — Sun, 06 Feb 2022 13:32:52 GMT

I think a newer router would be the thing to go for, I will ask TalkTalk for you on your behalf.

Re: hg635 reverting to factory settings

davethurston — Sun, 06 Feb 2022 15:13:16 GMT

Hi Keith, thanks for response.

Any chance specifically of an HG635 again as a replacement - I wrote some software that monitors the HG635 router but cannot cope with later models such as the dg8041w ?

If not, then anything reliable would be good.

Thanks in advance,

Re: hg635 reverting to factory settings

KeithFrench — Sun, 06 Feb 2022 15:15:08 GMT

That is down to TalkTalk not me. I doubt very much if they have any HG635s left these days.

Re: hg635 reverting to factory settings

Debbie-TalkTalk — Mon, 07 Feb 2022 08:26:57 GMT

Hi davethurston

Apologies, we can't send a HG635 anymore. I can send a Huawei WIFI hub?

Thanks

Debbie

Re: hg635 reverting to factory settings

davethurston — Mon, 07 Feb 2022 19:46:22 GMT

hi debbie,

thanks for your offer of Huawei hub instead of the old HG635.

On this occasion, I think I'll decline your kind offer and go look on fleabay....

thanks anyway,

Re: hg635 reverting to factory settings

Debbie-TalkTalk — Tue, 08 Feb 2022 06:44:03 GMT

Hi Dave

Ok no problem.

Thanks

Debbie