topic Re: Internet keeps dropping in Broadband

Internet keeps dropping

Scott74 — Sun, 06 Feb 2022 18:16:58 GMT

My internt keeps dropping I'm in the Glasgow area anyone else having problems?

The Internet and wireless lights on my router keep flashing green.

Re: Internet keeps dropping

Scott74 — Sun, 06 Feb 2022 22:14:44 GMT

To clarify the Internet light goes red every 20 mins or so just moved house and got line installed last Thursday.

Re: Internet keeps dropping

Chris-TalkTalk — Mon, 07 Feb 2022 08:47:48 GMT

Hi Scott74,

The line test is passing but I can see that there have been a lot of reconnections over the last few days. Are you experiencing any problems with your telephone service, any noise on the line?

Chris

Re: Internet keeps dropping

Scott74 — Mon, 07 Feb 2022 12:09:20 GMT

I don't have a phone plugged in.

I called Talk Talk this morning the woman said they have put my line on monitor for 24 hours.

Frustrating when I'm being told the line test is OK when there is clearly a problem.

Re: Internet keeps dropping

Chris-TalkTalk — Mon, 07 Feb 2022 14:29:49 GMT

Is your router currently connected to your Test Socket if you have one?

Chris