topic Re: renew contract in Broadband

renew contract

mirold — Wed, 09 Feb 2022 10:09:44 GMT

hello, 16 March is the end of my contract. when I want to renew my contract online it is much more expensive and a TV fee has been added which I don't want because I don't use TV. I got better deals from EE Broadband. I do not know what to do?

Regards

Mirold

Re: renew contract

Gliwmaeden2 — Wed, 09 Feb 2022 10:17:30 GMT

The TV charge can be removed by Talktalk agents over the phone:

03451 720046 or on Chat, @mirold :

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

To get better deals, you should contact Talktalk directly anyway using these methods, and avoid clicking on email links or My Account offers.

That enables you to haggle too, if you are noticing better competitive prices elsewhere.

Re: renew contract

SocialTeamJo — Fri, 11 Feb 2022 12:00:07 GMT

Hi mirold,

Our Loyalty Team would be more than happy to discuss what plans and offers are available, you can reach them on the link Gliwmaeden2 provided 🙂

Thanks,