topic New modem/router never arrived in Broadband

New modem/router never arrived

2blackbar — Fri, 11 Feb 2022 16:16:34 GMT

HEy where the hell is private chat ? i dont want to discuss this in public !!! Dont you have some sort of customer support after so many years ?

Anyway, i never got any new router but you keep sending me @mail warnings that i might lose the serivce if i wont connect it, you cant be real ?

So did you even get confirmation that i did receive it ?

SEnd it properly if its free, if its not , oh well there are other providers that wont treat their customers like *@#][!![]'#[@#]!* and bum their prices by 100% while new customers get broadband cheaper , thats how you treat loyal customers huh ?

Re: New modem/router never arrived

martswain — Fri, 11 Feb 2022 16:37:24 GMT

If you can bothered to type LIVE CHAT in the search box at the top of the page you'll get enlightenment !

To save you that onerous task, you can click on the link below.

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

PS. Take a chill pill

Re: New modem/router never arrived

Anonymous — Mon, 14 Feb 2022 07:54:38 GMT

Hello,

I'm sorry for the delay. Did you get through to our Live Chat Team?

Thanks