Sales Calls offering Fibre to Premises

tapg1 — Mon, 14 Feb 2022 20:52:45 GMT

I get a call saying my contract is about to expire and I can get fibre to the premises. The call goes on for 8mins and I state that I want to keep the landline and call package then line goes dead.

Month later second call guy saying fibre 150, for less than I am paying for fast fibre, landline and calls package. Again I say I want to keep landline and calls package. The call lasts over 15mins and i am asked to agree to numerous things at break neck speed. So each time I review saying definitely landline and calls. We talk survey and installation date so I book time off work.

I check email nothing showing so I logon to my account to find nothing but stating current contract expiring. I check but no mention of proposed work. Then i check fibre 150 to my address and no surprise only available without landline! So more wasted time again and how do I check this is not going to happen?

Re: Sales Calls offering Fibre to Premises

Anonymous — Tue, 15 Feb 2022 09:55:37 GMT

Morning,

I'm sorry for the delay. I'd recommend contacting the Future Fibre Team directly via Live Chat so they can look into this further for you.

Your Future Fibre Support Hub

Thanks

topic Re: Sales Calls offering Fibre to Premises in Broadband

Sales Calls offering Fibre to Premises

Re: Sales Calls offering Fibre to Premises