topic Re: TURN OFF WIFI OPTIMISATION PLEASE in Broadband

TURN OFF WIFI OPTIMISATION PLEASE

hikaslesi — Tue, 22 Feb 2022 06:29:38 GMT

Can I get the WiFi optimisation on my router turned off please? All our neighbours are bunched around the bottom few channels and I'd like to move us further up the band to get away from them, but every time I do, the auto optimisation moves the channel back down again.

Re: TURN OFF WIFI OPTIMISATION PLEASE

Skynet_TX — Tue, 22 Feb 2022 19:02:53 GMT

Hi @hikaslesi,

Assuming you have the Sagemcom Wi-Fi Hub the staff here will be able to do this for you.

For one of the TalkTalk staff on this community to be able to look into this you will need to update your community profile to include your name, landline telephone number that your TalkTalk service is provided on & an alternative contact number. This will allow them to identify you, and they will then be able to help.

Don't post any personal details in this thread, just add them to your community profile (only you and the TalkTalk staff on this community can see your profile details).

Then they will hopefully be able to respond to this post tomorrow.

Re: TURN OFF WIFI OPTIMISATION PLEASE

Debbie-TalkTalk — Wed, 23 Feb 2022 06:30:42 GMT

Hi hikaslesi

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie