Router HG635

Ronald9 — Sat, 26 Feb 2022 14:32:38 GMT

Hi, Services say I require a HG635 router firmware upgrade from current version V1.13t.

How do I go about this, I can find no helpful information.

Many thanks in advance,

Ron Cook

Re: Router HG635

KeithFrench — Sat, 26 Feb 2022 15:00:54 GMT

I have asked one of TalkTalk's support to pick your thread up and they will upgrade it for you.

They aim to respond within 48 hours (Monday - Friday), but if more urgent you can always try the Service Centre. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk have responded to you, otherwise, this will just put you further down the queue.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Re: Router HG635

Debbie-TalkTalk — Mon, 28 Feb 2022 07:00:35 GMT

Hi Ron

I'm unable to connect to your router, is the router currently switched off?

Thanks

Debbie

topic Router HG635 in Broadband

Router HG635

Re: Router HG635

Re: Router HG635