https://community.talktalk.co.uk/t5/Broadband/renual/m-p/2865790#M833035 <P>when you say renew and see our upgrades and offers why is it that when i press the button for renew i get the message your liness say that i can't have an upgrade it seems to me that you just want me to pay more or is that just for new customers if it is it stinks please explain</P> Fri, 04 Mar 2022 09:50:50 GMT Katy5 2022-03-04T09:50:50Z https://community.talktalk.co.uk/t5/Broadband/renual/m-p/2865790#M833035 <P>when you say renew and see our upgrades and offers why is it that when i press the button for renew i get the message your liness say that i can't have an upgrade it seems to me that you just want me to pay more or is that just for new customers if it is it stinks please explain</P> Fri, 04 Mar 2022 09:50:50 GMT https://community.talktalk.co.uk/t5/Broadband/renual/m-p/2865790#M833035 Katy5 2022-03-04T09:50:50Z https://community.talktalk.co.uk/t5/Broadband/renual/m-p/2866746#M833202 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/319951">@Katy5</a></P> <P>&nbsp;</P> <P>Sorry that you are having problems</P> <P>&nbsp;</P> <P>Best option would be to call the loyalty team on&nbsp;03451720088 The will be able to see what options are available</P> <P>&nbsp;</P> <P>Sorry for any inconvenience caused&nbsp;</P> Mon, 07 Mar 2022 16:08:44 GMT https://community.talktalk.co.uk/t5/Broadband/renual/m-p/2866746#M833202 Arne-TalkTalk 2022-03-07T16:08:44Z