topic Re: Lost connection in Broadband

Lost connection

Przemo — Sun, 13 Mar 2022 15:06:24 GMT

Hi there,

for the last couple of weeks I have been losing my broadband connection, is going on and off all the time.. I needed 30 min just to be able to get into my community account to make this post, this is frustrating... could somebody look into this matter for me , please?

It looks like connection is lost for 10-15 seconds and they is back for a minute and lost again....

Re: Lost connection

ferguson — Sun, 13 Mar 2022 15:10:19 GMT

Which make/model/firmware version is your router? What are the lights on the front doing when this happens?

Re: Lost connection

Anonymous — Mon, 14 Mar 2022 07:46:28 GMT

Hello,

Can you please update your community profile to include your:

TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Lost connection

Chris33% — Mon, 10 Mar 2025 10:28:20 GMT

Help