topic Re: Router not working..completely dead in Broadband

Router not working..completely dead

steveyboy — Fri, 18 Mar 2022 03:31:21 GMT

My TalkTalk router has stopped working...Initially the light on the front was flashing and then went off completely.

I tried unplugging and restarting and the router light flashedn for about a minute then went off completely.
I'm temporarily using an old router.

Re: Router not working..completely dead

Debbie-TalkTalk — Fri, 18 Mar 2022 07:19:07 GMT

Hi steveyboy

I'm sorry to hear this.

I have ordered you a replacement router and a returns bag for your faulty one.

Please allow 24-48hrs for this to arrive. Let us know how you get on.

Thanks

Debbie

Re: Router not working..completely dead

steveyboy — Fri, 18 Mar 2022 10:09:13 GMT

Great, Thank you.

Re: Router not working..completely dead

Debbie-TalkTalk — Fri, 18 Mar 2022 10:11:01 GMT

Hi steveyboy

No problem 🙂

Debbie