topic Re: router dropping signal in Broadband

router dropping signal

ricnat — Sun, 20 Mar 2022 16:56:30 GMT

I'm having a problem with my router dropping the signal I've done a line test it says everything is fine but its also affecting my TV the picture keeps buffering BBC and UKtv play are the worst I've tried all the usual rebooting the router etc nothing seems to work

Re: router dropping signal

ferguson — Sun, 20 Mar 2022 17:15:29 GMT

What do you mean by "dropping the signal?" Is your router actually dropping the internet connection, or is it just wireless devices which are affected?

Re: router dropping signal

ricnat — Sun, 20 Mar 2022 18:11:21 GMT

wireless devices are affected. my computer and TV. I have power adapters for the TV

Re: router dropping signal

ferguson — Sun, 20 Mar 2022 18:59:17 GMT

OK, so there are multiple issues possibly at play here. Have you tried resetting/re-pairing the powerline adapters? And using a WiFi analyser to check for wireless congestion in your vicinity?

Re: router dropping signal

Debbie-TalkTalk — Mon, 21 Mar 2022 07:05:10 GMT

Hi ricnat

Have you tested different wireless channels?

Change your wireless channel

Re: router dropping signal

ricnat — Mon, 21 Mar 2022 12:18:34 GMT

Hi Ferguson

I have reset the powerline adapters but I have not checked for wireless congestion

Re: router dropping signal

Debbie-TalkTalk — Mon, 21 Mar 2022 12:20:18 GMT

Hi ricnat

Has there been any improvement since you reset the powerline adapters?