topic Wrong Line being switched in Broadband

Wrong Line being switched

oelevenn — Wed, 30 Mar 2022 17:08:27 GMT

hi so i have put in an order to swap my IDNet Plan to Talktalk and what has happened is even though i put in the phone number for IDNet the other line in my house which is on Now Broadband is the one currently in plan to be swapped, I cant find any form of live support or phone number to sort this

Re: Wrong Line being switched

ferguson — Wed, 30 Mar 2022 17:39:40 GMT

Contact details here:

https://community.talktalk.co.uk/t5/Articles/Ways-of-contacting-us/ta-p/2230529

Re: Wrong Line being switched

Anonymous — Thu, 31 Mar 2022 07:43:09 GMT

Hi,

I'm sorry to hear this. Did you manage to get through to the Live Chat team?

Thanks