Request that the Wi-Fi auto-optimisation be disabled please.

MarkAT — Tue, 05 Apr 2022 05:12:11 GMT

Hello please could I request that the Wi-Fi auto-optimisation be disabled again on on my Router.

This was previously disabled about 14 months ago, but is now active again.

There are a number of Wi-Fi networks near to me which I believe is affecting my Internet whilst using channel 1. When on channel 1 my speed can drop to almost 3 Mb/s.

I have to manually change my Wi-Fi channel to 11 almost on a daily basis which increases my speed back to 50 Mb/s.

The following day I find that my internet has automatically reverted back to channel 1 and I begin to experience slow speeds again.

Please can you help my turn off the auto-optimisation again and allow me to manually select the channel of my choice.

Thank you.

Re: Request that the Wi-Fi auto-optimisation be disabled please.

Debbie-TalkTalk — Tue, 05 Apr 2022 05:51:14 GMT

Hi MarkAT

Apologies for this.

The WIFI optimisation has been switched off. Please let us know if you do experience any further issues.

Thanks

Debbie

topic Request that the Wi-Fi auto-optimisation be disabled please. in Broadband

Request that the Wi-Fi auto-optimisation be disabled please.

Re: Request that the Wi-Fi auto-optimisation be disabled please.