topic Re: DG8401W Kernel panic in Broadband

DG8401W Kernel panic

Gascousers — Sun, 10 Apr 2022 20:21:09 GMT

My DG8041w router keeps randomly resetting. I have had line tested, engineer visits, etc. Wasted efforts. Looked at the user log and identified its Kernel Panic. After searching the forum I understand a firmware update fixes it. Is this correct and how do i get it.

Many thanks for any assistance.

Re: DG8401W Kernel panic

KeithFrench — Sun, 10 Apr 2022 20:58:57 GMT

I will ask the TalkTalk support on this forum to update it for you.

Re: DG8401W Kernel panic

Gascousers — Mon, 11 Apr 2022 08:15:09 GMT

Many thanks Keith, appreciate the help. Just went down again as I was posting my thanks

Re: DG8401W Kernel panic

Debbie-TalkTalk — Mon, 11 Apr 2022 08:17:41 GMT

Hi Gascousers

Apologies for this.

I've just made a change to your router firmware. Please can you monitor the connection and let us know how it compares.

Thanks

Debbie

Re: DG8401W Kernel panic

Gascousers — Mon, 11 Apr 2022 08:30:03 GMT

Thank you Debbie, will do. Great service.

Re: DG8401W Kernel panic

Debbie-TalkTalk — Mon, 11 Apr 2022 08:31:47 GMT

Hi Gascousers

Thank you 🙂

Debbie