topic Re: ROUTER FLASHING ORANGE AND WHITE in Broadband

ROUTER FLASHING ORANGE AND WHITE

asinameli — Tue, 12 Apr 2022 05:36:25 GMT

My internet connection has been fine so far. Tonight i lost connection so went to check my router.

it seems to be flashing orange and white contantly with no internet connection.

iI have followed all troubleshooting steps and no luck the issue still exists. I work from home and i am really concerned as it needs sorting out asap.

Ive read up on this and it seems that it could be an authentication issue??

could someone please investigate this for me?

thanks.

Re: ROUTER FLASHING ORANGE AND WHITE

Anonymous — Tue, 12 Apr 2022 06:17:44 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: ROUTER FLASHING ORANGE AND WHITE

martswain — Tue, 12 Apr 2022 06:25:43 GMT

@asinameli the light conditions for the HUB are in the picture below.

Your HUB cannot connect to the the external equipment.

Is your phone still working ?