topic Re: Site keeps sending me to a blank screen with headers/footers in Broadband

Site keeps sending me to a blank screen with headers/footers

Xaneth — Tue, 12 Apr 2022 13:01:46 GMT

I have been trying for 2 days now to upgrade via "My Offers" but when I select the one I want the site sends me to a blank screen with only the headers and footers showing, if I cannot get the upgrade then I shall be forced to go elsewhere as I simply cannot afford the current amount being charged!

Re: Site keeps sending me to a blank screen with headers/footers

Karl-TalkTalk — Tue, 12 Apr 2022 13:10:26 GMT

Check you have no pop up blockers or Ad Blockers active when visiting the site as these may stop additional content from showing.

Thanks

Karl.

Re: Site keeps sending me to a blank screen with headers/footers

Xaneth — Tue, 12 Apr 2022 13:34:42 GMT

Brilliant, turned off ad blocker and all completed successfully!

Thank you!

Re: Site keeps sending me to a blank screen with headers/footers

Karl-TalkTalk — Tue, 12 Apr 2022 13:36:11 GMT

Excellent, thanks for confirming.

Regards,

Karl.