topic Re: returning router in Broadband

returning router

elrohir00 — Thu, 21 Apr 2022 16:54:49 GMT

I have left TT after having a generally terrible time. I understand I have to return my equipment, however I have not received anything to do this. Therefore, if I do not get anything to return the equipment in I will not be doing it and if a charge is attempted to fail to return equipment. This post will be the first thing I will reply with.

Thanks,

Dave

Re: returning router

Gliwmaeden2 — Thu, 21 Apr 2022 17:08:20 GMT

You need to complete your community forum profile details, @elrohir00, for staff to identify your account.

They will then post out a returns bag to the address associated with the account.

Add your Talktalk landline number and name etc by going via your avatar/name; settings; launch profile wizard.

Staff will during the day, Monday to Friday.

Re: returning router

Anonymous — Fri, 22 Apr 2022 06:32:01 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: returning router

Karl-TalkTalk — Wed, 15 Jun 2022 13:06:35 GMT

Hi @bendc5

Posting the same comment on multiple threads will be seen as spamming the community and is in violation of our guidelines, and may result in a ban.

If you have any issues with your own service, please start your own thread and these can be discussed.

Thanks

Karl.