topic Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t in Broadband

Upgrade to latet firmware - FAST5364 - SG4K10002816t

CarlosM — Sun, 24 Apr 2022 19:25:20 GMT

Hi,

I currently have the TalkTalk router behind a PFSense firewall and using as a repeater. Is there a way to download and install the latest firmware myself without changing my network configuration?

Hardware VersionSoftware VersionGUI Version

FAST5364 3.00

SG4K10002816t

3.7.8

Thanks!

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

Skynet_TX — Sun, 24 Apr 2022 19:47:36 GMT

Hi @CarlosM,

You can't download and install the firmware yourself, the only way for it to be installed is for the FAST5364 to be connected as your 'modem', and to either wait for it to install automatically overnight, or for the support team here on the community to manually push the firmware to your router.

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

Debbie-TalkTalk — Mon, 25 Apr 2022 07:46:18 GMT

Hi CarlosM

Is your router switched off at the moment? I'm unable to connect to your router.

Thanks

Debbie

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

CarlosM — Mon, 25 Apr 2022 08:28:10 GMT

Thanks for helping! The router is currently behind a firewall. I'll move things around when i get back from work to connect it directly to the modem.

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

Debbie-TalkTalk — Mon, 25 Apr 2022 08:31:33 GMT

Hi CarlosM

Thank you.

Debbie

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

CarlosM — Mon, 25 Apr 2022 17:59:37 GMT

The router is now connected directly to the router. Ready when you are 😉

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

CarlosM — Mon, 25 Apr 2022 18:07:36 GMT

Oh ... Debbie. Can you also make sure that channel hopping is turned off after the upgrade. Thanks!

Re: Upgrade to latet firmware - FAST5364 - SG4K10002816t

Debbie-TalkTalk — Tue, 26 Apr 2022 05:52:43 GMT

Hi CarlosM

Thank you 🙂

I can see that the firmware updated over night to the latest version. I have also switched off WIFI optimisation.

Thanks

Debbie